/* брендбук 2.0 — как на сайте «Содействие» */
:root{
  --green:#1F4A3D;--green-2:#2E7D5B;
  --coral:#C84A2E;--coral-hover:#A32E12;--coral-active:#8C2810;
  --mint:#E8F1EC;--sand:#F7F4ED;--ink:#1C1F1D;--ink-soft:#4C5A54;
  --line:#D8E2DC;--danger:#A32E12;--danger-bg:#FDEDE8;--paper:#FFFFFF;
}
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
body{margin:0;background:var(--paper);color:var(--ink);font-family:"Inter",-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;font-size:18px;line-height:1.6;-webkit-font-smoothing:antialiased}
button,input,textarea,select{font:inherit}
h1,h2,h3{font-family:"Inter Tight","Inter",sans-serif;font-weight:600;letter-spacing:-0.02em;line-height:1.15;margin:0}
h1{font-size:clamp(1.4rem,6.6vw,1.75rem);overflow-wrap:break-word;hyphens:auto}
h2{font-size:1.5rem}
h3{font-size:1.15rem;line-height:1.3}
p{margin:0 0 1rem}
a{color:var(--green);text-underline-offset:2px}
:focus-visible{outline:3px solid var(--coral);outline-offset:3px;border-radius:4px}
.tel{white-space:nowrap}
.shell{max-width:600px;margin:0 auto;min-height:100vh;padding-bottom:calc(88px + env(safe-area-inset-bottom))}

/* шапка */
.top{display:flex;align-items:center;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line);background:#fff}
.top b{display:block;font-family:"Inter Tight","Inter",sans-serif;font-size:1.05rem;font-weight:600;letter-spacing:-0.015em;line-height:1.2}
.top span span{display:block;font-size:.8rem;color:var(--ink-soft);line-height:1.3}

.sec{padding:28px 16px}
.sec + .sec{border-top:1px solid var(--line)}
.mint{background:var(--mint)}
.sand{background:var(--sand)}
.dark{background:var(--green);color:#fff}
.dark h2{color:#fff}
.lede{color:var(--ink-soft);margin-top:12px}
.dark .lede{color:#C3DACF}
.mint .lede{color:#31423B}
.note{font-size:15px;color:var(--ink-soft)}

/* звонок — как callbox на сайте */
.callbox{display:block;margin-top:20px;background:#2C5549;color:#fff;border-radius:14px;padding:20px 22px;text-decoration:none;box-shadow:0 8px 24px rgba(20,50,40,.18)}
.callbox:active{background:#173A30}
.cb-q{display:block;font-weight:600;font-size:19px;line-height:1.3}
.cb-a{display:block;margin-top:3px}
.cb-tel{display:flex;align-items:center;gap:14px;margin-top:14px}
.cb-ic,.bt-ic{width:44px;height:44px;border-radius:50%;background:var(--coral);color:#fff;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}
.cb-ic svg{animation:cb-ring 3s ease-in-out infinite}
@keyframes cb-ring{0%,80%,100%{transform:rotate(0)}83%{transform:rotate(-16deg)}86%{transform:rotate(14deg)}89%{transform:rotate(-12deg)}92%{transform:rotate(10deg)}95%{transform:rotate(-4deg)}}
.cb-tel .tel{font-family:"Inter Tight","Inter",sans-serif;font-size:1.6rem;font-weight:600;letter-spacing:-0.02em;text-decoration:underline;text-decoration-color:#F0997B;text-decoration-thickness:2px;text-underline-offset:6px}
.cb-hrs{display:block;font-size:15px;margin-top:4px}

/* кнопки */
.btn{display:flex;align-items:center;justify-content:center;width:100%;min-height:52px;padding:14px 22px;border-radius:10px;border:2px solid transparent;font-weight:600;font-size:18px;text-decoration:none;cursor:pointer;text-align:center;transition:background .15s ease}
.btn + .btn{margin-top:12px}
.btn-main{background:var(--coral);color:#fff}
.btn-main:active{background:var(--coral-active)}
.btn-ghost{border-color:var(--green);color:var(--green);background:transparent}
.btn-ghost:active{background:var(--mint)}
.btn[disabled]{opacity:.5;pointer-events:none}
.stack{margin-top:22px}

/* меню разделов */
.menu{display:grid;gap:1px;background:var(--line);border:1px solid var(--line);border-radius:14px;overflow:hidden;margin-top:20px}
.menu button{display:flex;align-items:center;gap:14px;width:100%;background:#fff;border:0;padding:16px 18px;text-align:left;color:var(--ink);cursor:pointer;font-weight:500}
.menu button:active{background:var(--mint)}
.menu .arr{margin-left:auto;color:var(--green-2);font-size:22px;line-height:1}

/* ситуации */
.pcards{display:grid;gap:12px;margin-top:20px}
.pcard{display:flex;align-items:center;gap:14px;width:100%;background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px 16px;font-weight:500;line-height:1.45;text-align:left;color:var(--ink);cursor:pointer}
.pcard:active{border-color:var(--green-2);background:var(--mint)}
.pic{flex-shrink:0;width:48px;height:48px;border-radius:50%;background:var(--mint);color:var(--coral);display:flex;align-items:center;justify-content:center}

/* Вы / Мы */
.yw{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.16);border-radius:14px;padding:20px 22px;margin-top:18px}
.yw-h{font-family:"Inter Tight","Inter",sans-serif;font-size:20px;font-weight:600;color:#fff;margin-bottom:10px}
.yw ol{margin:0;padding-left:1.35rem;color:#DDEBE3}
.yw li{margin-bottom:8px;padding-left:4px}
.yw li::marker{color:#F2A58E;font-weight:600}

/* О нас */
.list{margin:10px 0 0;padding-left:1.1rem;color:var(--ink-soft)}
.list li{margin-bottom:10px}
.list li::marker{color:var(--green-2)}
.list b{color:var(--ink);font-weight:600}
.photo{border-radius:14px;overflow:hidden;margin-top:20px}
.photo img,.sample-img img{display:block;width:100%;height:auto}
.sample-img{display:block;border-radius:12px;overflow:hidden;border:1px solid var(--line);box-shadow:0 10px 30px rgba(20,50,40,.12);margin:18px 0}

/* способы связи */
.way{background:#fff;border:1px solid var(--line);border-radius:14px;padding:22px;margin-top:16px}
.way .lbl{font-size:15px;font-weight:600;color:var(--green-2);margin-bottom:6px}
.way h3{margin-bottom:8px}
.way p{color:var(--ink-soft);margin:0}
.way p + p{margin-top:.6rem}
.big-tel{display:inline-flex;align-items:center;gap:12px;margin-top:14px;font-size:20px;font-weight:600;color:var(--green);text-decoration:none}
.big-tel .tel{text-decoration:underline;text-decoration-color:var(--coral);text-decoration-thickness:2px;text-underline-offset:5px}
.bt-ic{width:40px;height:40px}

/* форма */
.chip{display:inline-flex;align-items:center;gap:8px;background:var(--mint);color:#1B4034;border-radius:999px;padding:8px 16px;font-weight:500;margin-top:14px;border:0;cursor:pointer;text-align:left}
.field{margin-top:20px}
label{display:block;font-weight:500;margin-bottom:7px}
input,textarea,select{width:100%;font-size:18px;padding:14px 16px;border:1.5px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);min-height:52px}
input:focus,textarea:focus,select:focus{border-color:var(--green-2);outline:none}
textarea{min-height:130px;resize:vertical}
.hint{font-size:15px;color:var(--ink-soft);margin-top:7px}
.err{color:var(--danger);font-size:15px;margin:7px 0 0;display:none}
.err.on{display:block}
.field.bad input,.field.bad textarea{border-color:var(--danger)}
.linkbtn{background:none;border:0;padding:0;margin-top:8px;color:var(--green);text-decoration:underline;text-underline-offset:2px;font-size:15px;cursor:pointer}
.ok{background:var(--mint);border:1px solid #A9CFBD;color:#1B4034;padding:18px 20px;border-radius:12px;margin-top:18px}
.status{display:inline-block;padding:4px 12px;border-radius:999px;background:var(--mint);color:#1B4034;font-size:15px;font-weight:500}
.card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:18px 20px;margin-top:14px}
.card h3{margin-bottom:4px}
.card p{margin:6px 0 0;color:var(--ink-soft);font-size:15px}

/* 112 */
.crisis{background:var(--danger-bg);border-top:3px solid var(--coral);padding:26px 16px}
.crisis .kicker{display:block;font-size:15px;font-weight:600;color:var(--danger)}
.crisis a{font-family:"Inter Tight","Inter",sans-serif;font-size:3.25rem;font-weight:600;line-height:1.1;color:var(--danger);text-decoration:none;letter-spacing:-0.03em}
.crisis p{margin:6px 0 0;color:#5A2A18}

.foot{background:var(--green);color:#C3DACF;padding:26px 16px;font-size:15px}
.foot b{color:#fff;display:block;margin-bottom:4px}
.foot a{color:#fff}

/* нижняя навигация */
.nav{position:fixed;left:0;right:0;bottom:0;z-index:30;background:rgba(255,255,255,.97);border-top:1px solid var(--line);padding-bottom:env(safe-area-inset-bottom)}
.nav div{max-width:600px;margin:0 auto;display:grid;grid-template-columns:repeat(4,1fr)}
.nav button{display:flex;flex-direction:column;align-items:center;gap:2px;border:0;background:none;padding:10px 4px 9px;font-size:13px;font-weight:500;color:var(--ink-soft);cursor:pointer}
.nav button.on{color:var(--coral)}
.nav svg{width:24px;height:24px}

/* крупный шрифт — переключатель «Aa» в шапке */
.fontbtn{margin-left:auto;flex-shrink:0;min-width:48px;height:44px;border:1.5px solid var(--line);border-radius:10px;background:#fff;color:var(--green);font-family:"Inter Tight","Inter",sans-serif;font-weight:600;font-size:18px;cursor:pointer}
.fontbtn[aria-pressed="true"]{background:var(--green);border-color:var(--green);color:#fff}
html.large body{font-size:21px}
html.large .note,html.large .hint,html.large .err,html.large .linkbtn,html.large .card p{font-size:18px}
html.large .btn,html.large input,html.large textarea,html.large select{font-size:21px}
html.large h1{font-size:clamp(1.6rem,7.4vw,2rem)}

/* плавающая кнопка «Позвонить» — как на сайте */
.fab{position:fixed;right:16px;bottom:calc(76px + env(safe-area-inset-bottom));z-index:25;display:inline-flex;align-items:center;gap:8px;min-height:52px;padding:0 20px 0 17px;border-radius:999px;background:var(--coral);color:#fff;font-weight:600;text-decoration:none;box-shadow:0 6px 22px rgba(20,50,40,.22)}
.fab:active{background:var(--coral-active)}
.shell{padding-bottom:calc(150px + env(safe-area-inset-bottom))}

.opt{font-weight:400;color:var(--ink-soft);font-size:15px}
textarea.short{min-height:90px}

/* карточки «Мои заявки» */
.card-head{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:8px}
.card h3{margin-top:4px}
.status.s-new{background:var(--danger-bg);color:var(--danger)}
.status.s-no_answer{background:#FFF4E0;color:#8A5300}
.status.s-closed{background:#EEF0EE;color:var(--ink-soft)}
.sub{border-top:1px solid var(--line);margin-top:14px;padding-top:12px}
.sub .row{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px 12px;margin-top:8px}
.sub .row>span{flex:1 1 200px}
.smallbtn{flex-shrink:0;min-height:44px;padding:8px 14px;border:2px solid var(--green);border-radius:10px;background:#fff;color:var(--green);font-weight:600;font-size:15px;cursor:pointer}
.smallbtn[disabled]{border-color:var(--line);color:var(--ink-soft)}
.stars{display:flex;gap:6px;margin-top:8px}
.stars button{width:48px;height:48px;border:1.5px solid var(--line);border-radius:10px;background:#fff;color:#E3A008;font-size:24px;cursor:pointer}
.stars button:active{background:var(--mint)}
.btn svg{flex-shrink:0}
html.large .card h3{font-size:1.35rem}